Privacy Policy
Effective Date: January 1, 2025
At Serene Inns, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.
1. Information We Collect
We may collect the following types of personal data:
- Contact information (name, email address, phone number)
- Booking details and preferences
- Payment and billing information
- Website usage data (IP address, browser type, visit duration)
2. How We Use Your Information
Your information helps us to:
- Confirm bookings and provide guest services
- Personalize your experience at our sanctuaries
- Communicate special offers and updates
- Improve our website and customer service
3. Data Sharing & Security
We do not sell or rent your data. We may share it with trusted service providers solely to deliver services on our behalf. All partners follow strict confidentiality agreements and data protection standards.
4. Cookies & Tracking
We use cookies to remember preferences, analyze traffic, and improve the website. For more details, see our Cookie Policy.
5. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for marketing communications
6. Contact Us
If you have any questions or concerns regarding this policy, please contact us at:
Email: privacy@sereneinns.com